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    Avyukta Omi Channels

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Starting @ 7000 / Month

TYPES OF SETUPS REQUIRED FOR ACCELERATING YOUR BUSINESS TO NEXT LEVEL

Avyukta Intellicall

1. PREDICTIVE DIALER

 A predictive dialer i s a type of automated dialing system that places s imultaneous outbound calls while an agent i s f inishing up a prior call and transferring the agent to l ive leads. I t ensures the callee for:

  • Only Hello calls : Received / Answered Calls
  • Hangup & Next Hello : After Hangup, receive next answered call
  • Disposition / Recordings / Reports : Callee can dispose the leads as per the discussion held with customer and Admin can extracts Recordings and reports out of this.
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2. OBD / PRESS 1

 Automated phone call that delivers a pre- recorded voice message to the customer. Press 1 Setup i s a feature that allows the call recipient to press 1 on their keypad to connect to a l ive agent or take an action during the automated call. For example, " Hello, this is Twinkle from Avyukta. We are calling to remind you that your subscription is about to expire. To renew your subscription, please press 1 . To cancel your subscription, please press 2 . To speak to a customer service representative, please press 3 . "

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3. OMNI CHANNEL

  OMNI channel CRM is a customer relationship management system that integrates multiple communication channels, such as SMS, call, WhatsApp, email, and more, into one platform. This allows businesses to provide a seamless and consistent customer experience across different channels. Some examples of OMNI channel CRM features are:

  • SMS: Send and track SMS messages to customers from the CRM.
  • Call: Make and receive calls from customers and access their CRM data.
  • WA: Chat with customers, send media, and automate WhatsApp responses.
  • Email: Connect email accounts to the CRM and use email marketing tools.
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4. IVR

  Stands for Interactive Voice Response, which i s a technology that allows telephone users to interact with a computer- operated telephone system through the use of voice and DTMF tones input with a keypad.

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DON'T WORRY, WE HAVE ALL YOUR SETUPS AND EVEN MORE COVERED

AVYUKTA E-CALL URM
(UNIVERSAL RELATIONSHIP MANAGER)

Software solution that integrates various features and functions to manage and optimize the performance of employees, customers, and business processes. Some of the main components of Avyukta E-Call URM are:

  • HRMS : Includes Salary, Employee Location Tracking, Logs, Complete Performace, Deadline exceeded Panalty “CARDS”, or Appraisal / Rewards “TOKEN”.
  • Google : Integration with Google Calendar, Google Sheet, Google Doc., Google Forms etc.
  • Lead Management : : Follow- up page, custom Status, Stage, Source and Dispositions, Sale Made / WON Clients page, Placid / Unqualified leads / I rrevalents leads for claiming, Sales Reports, BDM sheet BDM wise and client wise and many more…
  • GPS : Integration with Google Maps for GPS Tracking through Live Dashboard to check your WFH employee' s current location.
  • Device Monitoring : Shares logs, where the employees login through which time and till when.
  • Tasking : A feature that allows managers to assign tasks and Daily / Weekly / Monthly KRAs to employees and track their progress and completion, with various options l ike deadline and Auto- Card- Raise option (Check point 1 ).
  • Ticketing : Creates and manages tickets, which are documents or records that represent incidents, requests, or events that require action from the IT or customer service department.
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Avyukta CRM i s a software that combines CRM, dialer, and telephony features and it is Compatible with SIP, PRI, GSM, Vo IP, and Analog technologies for making calls from the CRM platform. This improves communication and efficiency.

Architecture:

  • Premised
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  • Hosted
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    Tech Models

    • Retail / Pay- As- You- Go- Model / Consumption- Based / Usage- Based Pricing
    • Unlimited Calling Model with Monthly Based Pricing

    Terms for International Calling

    • PCI compliance recording stop
    • 11 backup routes ,
    • TPV CLI, Unlimited Incoming DID
    • RCLI (Random CLI) , Area code wise CLI
    • Dubai DID with incoming , all CRM integrations
    • No softphone with webrtc
    • 72 hr refund policy with free l ive demo and 675 l ive ref call center clients across 11 countries , 4000 + installations , backup / HA / DR Servers for redundancy , go l ive within 2 hrs

    Best VOIP prices for USA / CANADA / UK / Australia Vo IP / DID / TFN with free Hosted Dialer

    Genuine campaigns only

    Common Models

    • Rental / Monthly / Quarterly / Yearly Rentals
    • Purchase / One - Time Purchase / Lifetime License Pricing

    ABOUT US

    A 15 - year- old Telephony CRM solutions provider. - Offers Auto/Predictive/Hosted Dialer, IVR, CRM, PC Less Dialer, Servers, Headsets, PRI Card/Gateway, GSM gateway, Custom Asterisk, Professional Voice Over Jingles/Melodies Solutions, DoT Approved VoIP, CTI Hardware ( IP Phone/IP PBX), OBD, and Press 1 Setups and Solutions. - Serves 550 + l ive clients and has completed 4000 + installations in 98 + cities across 11 + countries

    WHY CHOOSE AVYUKTA INTELLICALL?

    Competitive pricing, lower than other professional vendors. - 25 + expert asterisk engineers available 24 x 6 with SLA- based escalation matrix. - Offers 168 + features on Dialer/CRM. - Provides various Techno- commercial Models: Rental, Purchase, EMI, Hosted, Dialer Combos with GSM, PRI, SIP, VoIP on Unlimited Retail Telephony. - Live PoC/Demo/Go Live within 2 hours. - 72 - hour refund policy and 24 x 6 support NoC. - 100 % Gov/TRAI/FTC/DoT Compliance. - Lowest- priced OMNI channel with Whatsapp/FB/Twitter/Instagram/Email/SMS integrations. - Industry' s lowest price for customizations at 4200 INR/Man- Day.

    TRUSTED BRANDS

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    Our Partners

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