What We Do
AADI is an emerging BPO building a “Dynamic Network” with clients and its customers. We focus on applying creative but proven methods and tools in our processes to enable our clients to achieve an edge over their competitors. Initiated by dynamic business leaders and supported by a team of master and like-minded professionals, With AADI Global Services you will be able to:
i. CREATIVE BUT PROVEN SOLUTIONS TO GIVE YOU A COMPETITIVE EDGE
AADI Global Solutions is an emerging BPO that provides customer support solutions for businesses at any stage of their organization’s lifecycle. We are management and operations experts who aim to drive a fast and efficient support operation, leading to better customer satisfaction and business profitability.
ii. HIRING TOP OF FUNNEL: A ROBUST TALENT ACQUISITION PROCESS
AADI understands that the foundation to success of an organization lies in hiring quality talent. Our applicants go through rigorous assessments to gauge their communication, skill level, technical knowledge and behavioural traits followed by stringent reference checks.
iii. QUALITY AND OPERATIONS MANAGEMENT
We pride ourselves in our ability to design, implement, manage, measure and optimize your customer support operations and align it to your business needs, while exceeding your customers expectations.
At AADI, we live our Mission, Vision and Core Values every day, at every department and every level of the company. These principles are used as an active guide for our decisions from the top down and our results for our clients are the evidence of their successful integration into our operations.